How do I create an email address?
Having an Gmail address is free. If you would like to create one click here
How do I upload a picture?
Go to My Pics and upload a new pic OR you can MMS your photo to join@mogasm.co.za
I dont see my pic
All pics are moderated/checked by humans. It can take up to 24 hrs for your pic to be visible on the site. Pics under the pending tab on your My Pics page are still waiting to be checked.
I want to unsubscribe
sms Stop to 44078 or go to ur profile page and click the unsubscribe link at the bottom
How do I remove my profile?
To remove your profile completely go to your profile page and click on permanently delete my profile at the bottom of the page
How do I reactivate my account?
If your account has been deactivated it could be due to insufficient funds. Please make sure you have sufficient funds in your account for the subscription.
Once you have enough credit, login and click on a chat link. You will be prompted to re-activate by clicking the "reactivate" button.
Once you have enough credit, login and click on a chat link. You will be prompted to re-activate by clicking the "reactivate" button.
I'm not able to chat
Check that you have funds and have reactivated your account by clicking on a chat link
If your account is active, try clearing your browsers cache and cookies.
If your still not able to chat CONTACT US for help
If your account is active, try clearing your browsers cache and cookies.
If your still not able to chat CONTACT US for help
How do match filters work?
Match filters let u choose who u see on the site. When u set ur gender, race, age and location preference, only users matching these will be visible to you and put into ur matches inbox
Help with new features
Each time we add a new feature to the service we update the Help with new features section to help our users understand any update
What are shoutouts?
When you send a shoutout, everyone online who matches ur seeking gender will see it and you can reply. You will also see shoutouts from people who might be a match for you.
You can send shoutouts from the Main Menu
You can also disable shoutouts on the menu or when you see one
You can send shoutouts from the Main Menu
You can also disable shoutouts on the menu or when you see one
What are gifts?
Gifts are available to send to anyone your chatting to. To send a gift go to someone's profile and select "more gifts" in the chat section. Gifts other ppl send to you will appear in your My Chats inbox
How do I report someone?
To Report someone go to the chat with that user and click report user on that page, Admin will then investigate them. Be careful: You could be banned for abusing this function.
What do I do if I am blocked?
You may have been blocked because you broke one of our terms of service or were rude/abusive to other users. Contact Us to find out why you have been blocked.
How do I block or unblock someone?
To Block someone go to the chat with that user and click block user on that page.
To unblock someone go back to the chat page and click on the unblock link in the same place.
To unblock someone go back to the chat page and click on the unblock link in the same place.
How do I pay for the service?
We will bill you on the phone number you registered with. If you get a new phone number you will need to create a new account with us.
Who gets into the Top 100
When you upload a pic people can give it a rating on the Rate Me page. The 100 people with the highest rating in their category appear in the Top 100 The more you are online the more people will see your pic & you could be in the top 100!
Remember, the people you see in the top 100 depends on your match filters
Remember, the people you see in the top 100 depends on your match filters
*Didn't find your answer? Give us a call or send us a message here
Please contact help@mogasm.co.za via email or call 011 080 8800
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